What is the difference between a Store and a Popup Shop?
A permanent store remains open and cannot be closed. The Popup Shop has a set close date and will close automatically on that date.
Can I extend the close date on a Popup Shop?
Yes, you can extend the close date in the Store Type and Dates area in the Store settings.
Can I change a store into a popup shop and vice versa?
You can change the store type until you have launched the store. After launch, you cannot change the store type.
Can I choose a central shipping location for Store products?
Yes, you can choose a central shipping location in the Order Management tab. This will prevent customers from entering their shipping address at the checkout.
Can I create a coupon code?
Yes, you can create a coupon in the Order Management tab.
Can I password protect my store?
Yes, you can enable password protection in the Sharing and Security area in the Store Settings tab.
What is the different between Launch and Publish?
After creating the Store you will need to launch the store to make it live for your customers to shop. Once the store is launched, you will need to use the Publish Store button to make any new changes live on the store.
Can I export Store orders?
Yes, you can export the orders from the Store Orders button in Recent Transactions from the Overview tab.
Can I create custom products on my ESP+ Store?
Yes, you can customize any product in the store in the Products tab.
Can I upload artwork for the customer to choose from at the checkout?
No, your customer will not be able to select their artwork at the checkout.
Are there multiple Store templates?
No. When you choose the purpose of the store when building the store, a themed banner will automatically be added. You can upload a new banner in the Design tab.
How do fundraisers work?
You can turn on Fundraising in the Store Settings tab. This allows you to track the fundraiser from the Overview tab. The progress of the fundraiser will also display on the homepage of the Store.
Can I add Virtual Samples to all products in the Store?
Not at this time. You can create a virtual sample on each product in the Products tab.
How can I select all products from a collection when adding them to my store?
Click the box to select the first product on in the collection, then scroll to the bottom and hold down the shift key on your keyboard and check the box on the last product.
Can I use a custom domain on my Store?
Not at this time.